UIM

UIM Work Streams

UIM is a highly integrated, team-based organization where all staff members serve meaningful roles in product development, support and professional services. Such an arrangement supports our business model of highly skilled team members, efficient operations, maximum return on client investments, and dynamic, forward-thinking leadership.

UIM is structured around, and practices in, four key areas to help clients implement their strategy and achieve their objectives through web technology:

  • Technology Development and Systems Integration
  • Process and Efficiency
  • Digital Branding and Usability
  • Communications and Information Flow
The completion of a project is rarely just about fulfilling technical requirements since client objectives call for a more careful approach. It is for this reason that UIM spends time with clients to assess needs and anticipate future developments. We study legacy systems and current business processes to get a picture of how they do business today and how changes will affect business tomorrow. Strategy has not been identified as its own practice area since it is the underlying premise for all projects and the framework for effective execution within the various practice areas.

Technology Development and Systems Integration


This area employs different technologies to create customized solutions that fulfill specific client objectives. UIM-built websites and systems make extensive use of the latest tools like Microsoft's .NET and Macromedia's Coldfusion to produce stable, secure and scalable architecture. Some examples of initiatives requiring a broad range of tools are database development, web integration, content management and online education.

Process and Efficiency

This practice area seeks to devise a roadmap toward the optimal implementation of new technology initiatives by identifying and addressing various organizational considerations. UIM provides effective direction and adequate control to help clients appreciate project benefits, but also properly manage the risks and constraints of Internet technology. Our services and approaches include:
  • Scope alignment
  • Internal project management and overall staff resource commitment
  • Implementation phasing
  • Integration

Digital Branding and Usability

The strength of a brand will ultimately be determined by the user's experience. If users have a good experience, their perception of the brand will be strengthened. Our digital branding and usability practice helps develop user-centred strategies that have a clear purpose, reflect the right message, and promote coherent information flow. From a design standpoint, our approach is to enable users to be in control of advancing technologies by enhancing human abilities, overcoming human limitations, and fostering user acceptance.

Communications and Information Workflow

While good layout is important for one-way communication (such as print), it is not enough for two-way communication systems (online) because of the added element of user interaction. This practice area promotes communication that is strategic and effective, helping stakeholders in a given project to recognize and accept change. Furthermore, it allows them to explore the possibilities for the future and supports them throughout any transition period.

 
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